Inspectors praise TC for levels of respect and care

Teen Challenge North East Scotland has been highly rated by inspectors.

Monitors from the Care Inspectorate watchdog visited our Sunnybrae base in Fyvie on August 1 and have published their report.

Inspectors rated it “very good” for care, support and staffing – the second best of six possible ratings.

“Teen Challenge provides a holistic and individual service to a small number of people at a time,” said the report.

It added: “The overwhelming feeling from the inspection was of respect and caring.

“People are clearly accepted and valued whatever their needs, ability, gender, age, faith, background or other traits.

“Although Teen Challenge is a communal living project there is a big emphasis on individuality.

“Everyone has their own support plan and their own support towards individual goals.

“People can be confident that the right people are fully informed about their past, including their health and care experience, and any impact this has had on them.

“This service was performing at a very good standard.”

Area Manager, Gordon Cruden, commented: “This report validates and encourages me that my staff are being recognised for the hard work and professional service they deliver day in, day out, year in, year out.

“Recently, we’ve not only been recognised by the Care Inspectorate but also by the Celebrate Aberdeen Awards, which awarded us the ‘Best Fundraising Campaign’ accolade for our Buy Benaiah initiative.

“More importantly, the team’s hard work and diligence are recognised by the people who go through our programme to live lives of freedom.”